In today’s advanced economy, it is more important than ever to utilize the latest tools made available through technology to reach and engage your customers. This can often be intimidating for some businesses though it is vital to all businesses. We make it our job to offer a comprehensive list of services that make technology work for YOUR business instead of forcing your business to adapt to formulaic programs and applications. 

• Help Desk service available via phone and email 
• Hosted Services 
• Exchange, Sharepoint, and Office Communication Servers 
• Websites and Applications 
• IT Troubleshooting Diagnostic & Repair 
• On-Site Diagnostic & Repair 
• Proactive Support 
• Risk Analysis 
• Server & Firewall Management 
• Streaming Media Solutions 
• Website & Web Application Development 
• And more… 

Contact an IT Consultant today so we can schedule a risk free consultation for your business.

Ask about the benefits offered to subscribers of our Service Packages Agreements available for on call IT service. 

Business Help Desk Service 

The Sidekick Technologies Help Desk is available 24 hours a day, seven days a week. The help desk offers remote, phone and email support for your IT solutions. 

How It Works 

• You place a call or an email reporting a problem 
• A help ticket will be generated and assigned to one of our IT specialists 
• Once the ticket is assigned our clients begin receiving emails related to the status of our service 
• When the problem is completely resolved our clients will receive an email confirming the completion of the solution. 

Hosted Services 

Exchange, Sharepoint, & Office Communication Server Hosting

Sidekick Technologies is able to offer secure hosting services and maintenance that keep your office running smoothly. We manage the servers that make your interoffice communications possible and your e-mail communication with the outside world reliable and dependable. This is just another way that we can partner with you to provide IT solutions that will alleviate unnecessary stress. 

Website & Application Hosting 

Sidekick Technologies provides website and web application hosting services to our clients. Keeping your site hosted with us ensures that your site will be consistently operational and functional. 

IT Troubleshooting Diagnostic & Repair 

Our Team members are highly skilled and trained to assess the symptoms with your computer in order to find the root problem.  Once the problem has been diagnosed we take the necessary steps to solve the problem while protecting the integrity of the system. 

With access to the Internet available the professionals at Sidekick Technologies can connect remotely to your computer to quickly assess and begin addressing the issue. However if it is a network or internet problem you are facing our crew is available to come out and service your equipment on site. 

Proactive Support 

Our clients benefit from our unique proactive support. We diligently review each account searching for available updates and maintenance that need to be performed to maintain or enhance your system’s productivity. This is an important step in reducing the amount of downtime to a computer and or network. 

Risk Analysis 

The team at Sidekick Technologies is passionate about keeping your computer and your network safe and secure. Each time you open an email or access the world wide web you could be opening yourself up to a myriad of viruses, Trojans, worms, hacker activity of any type, and even lack of security within your office. The most important step in protecting yourself is knowing where you stand, call the professionals at Sidekick Technologies to schedule a risk analysis for your office. 

Server & Firewall Management 

Security is always an issue when you are running a business, whether you are developing state of the art equipment or have payroll information on a computer in your office it is important to protect that information. Sidekick Technologies can ensure this security for you by using the latest technology to manage your server and your firewall.

Streaming Media Solutions 

There is no doubt that the internet has revolutionized the way that content is distributed. With the expansion of 3G and 4G mobile networks, set top boxes, and 3rd world broadband; almost everyone is online, it’s time for your content to be online too!

Sidekick Technologies offers its own streaming media services to our clients. Our experts have built a platform that allows anyone to easily distribute their media to any computer or smartphone that has an internet connection. We provide the hardware, distribution network, redundant storages, client players, and technical expertise. Best of all, our platform is backed by the world-class support that Sidekick Technologies is known for. 

Web Application Development 

The Sidekick Technology team is well versed in the languages of the internet including: ASP.NET, PHP, RAILS, etc. Our talents extend to the creation of custom websites as well as functional web applications. We have the capabilities to design, program, manage, and host your website a one stop shop for your new website. For a resume of sites we have created or for a quote please contact a representative at 336.793.2151